OECD Consultation: Building Citizen Centred Policies & Services - Groupes virtuels - Communauté

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De:	charity gamboa [ Profil ]
Sujet:	Re: [OECD-CCPS] Discussion Questions for Week 3
Envoyé:	May 26th, 2008 - 11:50:03

	1. Do you think governments are good in using technology to make public information and services available for their citizens? I would like to focus my answer on my local government. It seems easier to analyze than looking at things at a national level. The Philippines is considered to be the "texting" capital of the world. Everywhere you go and no matter how poor a person is, you would see a Filipino owning a mobile phone. They love to text. Because of this phenomenon, local officials are banking on this trend to reach the general population. We have this big poster near the capitol building with the governor's face and a message that says "Text GovMessage and send to 2336. Tell your governor of you complains" (as translated from the local dialect). I see this as a superficial "trend" for local officials to reach the masses. I am wary of this scheme since there are many pranksters out there. How sure are my local officials if those complaints are legit? How long would they act on a complaint? Do they actually verify? It seems like this kind of scheme is just to show people that they are doing something but it isn't full-proof. It may make some people believe that local officials are replying. But we don't know any statistics that would prove that such complaints are lodged, verified or acted upon. There is a lack of transparency for this initiative. 2. How can governments use technology to have a closer dialogue with young people about public policies and services? The government can support video-conferencing for other youth groups around the country. There is one youth group that holds Peace dialogues, and tackling peace issues via video-conferencing with other Peace groups nationwide and internationally. The technology and venue will cost some money to arrange but if the government can financially support this, why not? This seems to be the only idea that comes into mind so I am open to hear other ideas. Thanks!

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