OECD Consultation: Building Citizen Centred Policies & Services - Groupes virtuels - Communauté

Message

De:	"GLOWA Global Welfare Association" [ Profil ]
Sujet:	Re: [OECD-CCPS] Discussion Questions for Week 2
Envoyé:	May 19th, 2008 - 17:05:06

	Dear Charity, I am sorry for the misfortune. This is the reason why young people should be more involved in issues of climate change and unsustainable exploitation of our world. Man is gradually rendering the earth very inhabitable. Let us all do something. Jamils Richard Achunji Anguaseh GLOWA Cameroon Global Welfare Association - GLOWA P. O. Box 13 Mankon Bamenda. North West Province Republic of Cameroon. www.freetocharities.org.uk/glowa 2008/5/18 charity gamboa : > Replies to this message will be sent to the group by default. > The sender of this message can be contacted at: cha_gamboa (at) yahoo.com > > Hello all...there's a storm here in my country and we have experienced a > 5.4 earthquake last Wednesday. The aftershocks were evident in Luzon. But > anyhow, here' are my answers: > > 1. Do you feel that the public services offered in your country reflect the > needs and wishes of young people? What is your experience in using public > services? > > Yes, it's not fair to say that the Philippines is not doing anything > because there are sectors in our society that do try their best to allocate > the needed services for those who are in need. My local government has > recently approved the Local Literacy Coordinating Council after its final > reading last Wednesday, May 15. This directive is in response to an > administrative council that urges local government units to adopt the > Literacy Coordinating Council blueprint for action as the guiding framework > for developing and implementing projects related to literacy. This > coordination with our Department of Education will hopefully reduce the > illiteracy rate in my city alone. > > My local government has been very transparent in giving free training and > workshops to out-of-school-youth in English competency for call center > agents and in technical courses like food technology and welding. The > welding courses here help some youth acquire the needed skills as the > Japanese government do help them find work in Japan as welders in > construction sites. By giving them the necessary skills alone, they can > somehow elevate the family's income. > > I am contented in a way because I got a very good education that allowed me > to get a good job to fend for myself. But what I am most proud off is that > my local government has put up satellite offices in malls or places where > people frequent so people like us can avail of public services like driver's > license renewals (we can go to a booth in a mall here and submit our > applications without lining up in the offices), filing our income tax (in > the mall booths again), information desk as to where to get copies of our > birth certificates, mobile passporting - all these are what my local > government has made accessible for us. So I am proud of this in a way. My > city alone is described as the most highly-urbanized, greenest city and the > best city to live for several years in my country. I think the point here is > that we ourselves have been vocal with our local government of what we > really want. > > 2. What can governments do to improve their public services and make sure > they reflect the needs of their citizens? > > They simply have to listen to their citizens. I offer these suggestions: > > [1]Put up suggestion boxes near government offices. > [2] We have a citizen patrol here that allows citizens to make a news > report on TV and there is a watch dog that monitors government employees in > case they are sleeping on their job. So because of these, government > employees are more inclined to work for better customer service, prior to > numerous complaints. > [3] We have a sms alert that our city mayor's office made accessible to our > citizens so that we all can directly complain to the city mayor - this might > be a good suggestion for some to implement; > > Thanks! > > Best regards, > Charity

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